Privacy policy

Last updated: 12 October 2026

Kagai Digital ("we", "us"), of Kimathi House, Ground Floor, Room 9, junction of Kenyatta Avenue and Kimathi Street, Nairobi, runs this website. This policy explains what personal information we collect, why, and what you can ask us to do with it. We follow Kenya's Data Protection Act, 2019.

What we collect

  • Contact form: your name, email, company or website, the service you are interested in, your budget range and your message.
  • Payments: your name, phone number, email (for plans) and the M-PESA confirmation code you give us after paying our Till number 9272849. We never ask for, see or store your M-PESA PIN.
  • Instagram Growth: your name, phone number, Instagram username, the date you applied and the number of days you chose. We never ask for your Instagram password.
  • Booking a free audit call: if you book through our Google Calendar booking page, Google collects your name, email and the time you choose and sends you a Google Meet link, under Google's own privacy policy.
  • On this device only: the plan you build is remembered in your own browser so you don't lose it. It is not sent to us unless you submit it.

Analytics cookies

We use Google Analytics to understand how visitors use this website: which pages are viewed, how long people stay, which buttons are clicked and roughly where visitors are (country and city), and on what type of device. Google Analytics sets cookies to tell visits apart. It does not give us your name, phone number or email, and we never send it the details you type into our forms. We do not use it for advertising.

You can block these cookies in your browser settings or with Google's opt-out add-on. Google handles this data under its own privacy policy.

Why we use it

  • To reply to you and provide the services you ask for.
  • To check your payment against our M-PESA records and keep accounting records.
  • For Instagram Growth, to brief the influencers who promote your page. We share only your Instagram username with them.

We do not sell your information or use it for anything you have not asked for.

Where it is stored

Form submissions are stored in a private Google Sheet that only our team can open. The website is hosted by Hostinger. Payments are processed by Safaricom M-PESA under its own terms.

How long we keep it

We keep enquiries for up to two years and payment records for as long as Kenyan tax law requires. After that we delete them.

Your rights

You can ask to see the information we hold about you, correct it, or have it deleted, and you can object to how we use it. To do any of this, call or WhatsApp 0700 273 116 or use the contact form. You can also complain to the Office of the Data Protection Commissioner (odpc.go.ke).