Terms

Last updated: 11 October 2026

These terms apply when you buy a service from Kagai Digital through this website.

Prices and payment

• Prices are in Kenya shillings (Ksh) and exclude VAT where it applies.
• Pay by M-PESA to our Till number 9272849 (Lipa na M-PESA, Buy Goods and Services) or by bank transfer against an invoice. Only pay to this Till number; we will never ask you to send money to a personal number.
• After paying, enter your M-PESA confirmation code on our form. Your order starts once we have matched the code to our M-PESA records.
• Ad spend, SMS credits, hosting and creator fees are billed at cost, separately.

Monthly services and projects

• Monthly services are billed in advance with a 3-month minimum, or 6 months for SEO.
• One-off projects start with a 50% deposit; the balance is due on delivery. Design and web projects include two rounds of revisions.
• You can move up or down a package with 30 days' notice.

Instagram Growth

• Ksh 2,000 per day. We arrange shoutouts with real Kenyan Instagram influencers whose audiences fit your page.
• 500+ genuinely interested followers a day is our target, not a guarantee: results depend on your niche, your content and each influencer's audience.
• We never use bots, fake accounts or follow-for-follow schemes, and we never ask for your Instagram password.

Results

We commit to doing the agreed work and reporting honestly on the numbers we agree with you. We do not guarantee specific rankings, followers or sales.

Problems with a payment

If you think you were charged in error or paid for something we could not deliver, call or WhatsApp 0700 273 116 or use the contact form and we will look into it.